DTI hosted the 9th Meeting of ACCP / USFTC Conducted Workshop
The Philippines, through the Department of Trade and Industry Consumer Protection Group (DTI-CPG), hosted the 9th Meeting of the Association of Southeast Asian Nations (ASEAN) Committee for Consumer Protection (ACCP) in April 24-25, 2014.
Delegations from the 10 ASEAN-member countries continued their discussions on the ACCP’s initiatives to ensure measures that will assist consumers in coping with the effects of the ASEAN Economic Community (AEC) 2015.
Among these ACCP initiatives are the Development of complaint and redress mechanism models in ASEAN; Supporting of research and dialogue in consumer protection and publication of consumer protection digests; Development of public awareness models for consumer protection; Strengthening of technical competency for consumer protection in ASEAN; Notification and information exchange on recalled/banned products; ACCP website (aseanconsumer.org); and ASEAN leaflet.
A workshop on Enhancing Cross-Border Enforcement in the ASEAN Region – Ecommerce, Cross Border Complaint Sharing and Sweeps, was also conducted after the ACCP meeting and hosted by the US Federal Trade Commission (FTC).
FTC presented an analysis of consumer complaints and cross-border cases, the usefulness of the cross-border consumer complaint databases such as econsumer.gov, which consolidates and assesses the trends of cross-border consumer complaints worldwide, as well as best practices in conducting sweeps or coordinated law enforcement actions among multiple agencies to address consumer scams. The FTC also stressed the importance of AMS joining the International Consumer Protection and Enforcement Network (ICPEN), a global network of over 50 international members which provides a platform to share information and intelligence on consumer protection trends and cases, as well as key best practices on consumer protection law enforcement and regulatory approaches.